Make up and refund policies
Cancelled Classes
Montgomery County regulations require pools to close for
vomit - 1 hour, fecal accidents - 2 hours & thunder 1/2 hour.
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If we cancel a class(es), the make-up lesson is the Friday of the same week that class was cancelled.
Missed Classes
Missed classes cannot be made up and class fees cannot be prorated.
Refund Policy
Once registered, there is a $5 fee to change ANY of your class information.
(level, session, time, etc.)
Withdrawing from a class
*Requests made before the session begins : You may receive a refund or a class credit minus a $25 processing fee.
*Requests made on or after the session start date : You may receive a prorated class credit ONLY minus a $25 late notification fee.
No Refunds will be issued after a session starts.